One team. Millions of happy customers worldwide.
Picanova is the global market leader* for customizable wall and home decoration. In our 5 factories in USA, Germany, Poland and Latvia we manufacture up to 500.000 products daily, each one individually tailored to the specifications of our customers. We ship to over 170 countries and sell via 30 own online stores which are fueled by cutting edge technology and world class marketing.
(*Lexikon der deutschen Weltmarktführer)
We want to remain the best – therefore, we need the best! We are currently looking for a:
TECHNICAL ACCOUNT MANAGER (M/F/D)
Full-time position, available immediately
Interdisciplinary project management
Supervision of our (key) accounts including onboarding, expansion, management, monitoring and success optimisation
- Continual coordination with the sales team, especially regarding upselling
Analysis of complex customer requirements, briefings and IT infrastructure, including their conversion into transparent and comprehensive briefings for IT, UX, graphics and external service providers
Management of internal and external kick-offs
Development of presentation materials and concepts in collaboration with the relevant stakeholders
Simultaneous handling and continual further development of projects and products regarding strategy, life cycle, road maps and KPI structures
Further development of analysis and reporting structures
Regular monitoring of the market
Successfully completed studies in economics or a comparable commercial qualification
At least 3 years of professional experience in interdisciplinary project management
Ideally previous experience in the area of e-commerce and knowledge of online marketing
Independent, solution-oriented, structured and responsible working style
Very good knowledge of MS-Office (especially Excel and PowerPoint) and project management tools
Reliable and convincing supervision and management of external partners and service providers
Strong analytical abilities and good basic technical knowledge of web technologies are desirable
Outstanding engagement and high resilience
Connected, cross-media and conceptual thinking processes
Very good knowledge of spoken and written German and English language skills
What we offer
Have we sparked your interest? Send us your application with salary requirements and a possible start date.
Please use our online application form to send your documents. Thank you!